## **Privacy Policy for Rawfactor Coaching**
## **Effective Date:** February 12, 2024
### **1\. Introduction**
This Privacy Policy explains how Rawfactor Coaching ("we", "us", or "our") collects, uses, and discloses personal information about you when you use our website and application ("Platform").
### **2\. Data Controller**
The data controller for your personal information is:
Michael Foong
Hagmarksvägen 7, Sweden
[mikefoong@rawfactor.net](mailto:mikefoong@rawfactor.net)
### **3\. Personal Data We Collect**
We collect the following types of personal information about you:
- **Account Information:** Name, email address, username, and profile picture.
- **Coaching Information:** Depending on the coaching program you choose, we may collect sensitive information such as: career goals, financial information, relationship details, addictions, personal development goals, fitness goals, religious beliefs, or other personal challenges.
- **Activity Information:** Posts, comments, messages, coaching requests, and progress updates on the Platform.
- **Device Information:** IP address, device type, operating system, and browser information.
- **Usage Data:** How you use the Platform, including pages visited, features used, and time spent on the Platform.
### **4\. Legal Basis for Processing**
We process your personal information based on the following legal grounds:
- **Consent:** You give us your consent to process your data when you create an account, request specific coaching services, or provide information voluntarily.
- **Contract:** Processing is necessary to fulfil our contractual obligations to you, such as providing personalised coaching services.
- **Legitimate Interests:** We process your data for our legitimate interests in operating the Platform, improving our services, ensuring a safe and positive user experience, and responding to your coaching needs effectively. These interests are always balanced against your individual rights and freedoms.
### **5\. Data Storage and Sharing**
We store your personal information on secure servers within the European Union. We may share your data with the following third-party recipients:
- **Calendly:** For scheduling coaching sessions.
- **Plausible:** For anonymous website traffic analysis. We do not share any personally identifiable information with Plausible.
We require all third-party recipients to maintain appropriate security measures and only process your data for the purposes we have specified.
### **6\. Individual Rights**
You have the following rights under GDPR and Swedish law:
- **Right to access:** You can request a copy of your personal information we hold.
- **Right to rectify:** You can request corrections to inaccurate or incomplete information.
- **Right to erasure:** You can request deletion of your personal information under certain circumstances.
- **Right to restrict processing:** You can request to limit the processing of your data.
- **Right to data portability:** You can request your data in a machine-readable format for transfer to another service provider.
- **Right to object:** You can object to the processing of your data for certain purposes.
You can exercise these rights by contacting us at mikefoong@rawfactor.net .
### **7\. Data Retention**
We will retain your personal information for as long as your account is active and necessary to provide you with coaching services. We may also retain certain information for legal or compliance reasons. For example, backup data may be retained for up to 7 years.
### **8\. Data Breach Notification**
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay.
### **9\. Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform.
### **10\. Contact Us**
If you have any questions about this Privacy Policy, please contact us at [mikefoong@rawfactor.net](mailto:mikefoong@rwfactor.net).